Refund Policy

Analog Active (“we,” “our,” or “us”) strives to provide quality products and excellent customer service. By purchasing from Analog Active, you agree to the terms outlined in this refund and return policy. This policy is subject to change without prior notice at our discretion.

Returns
 

• You may return most unused and undamaged items within 30 days of receiving your order for a full refund or exchange.

• Items must be returned in their original packaging with all tags attached.

• To start a return, please contact our customer service team at [insert support email] with your order number and reason for return.

• Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.
   

Refunds
 

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed to your original method of payment within 7-10 business days.

• Shipping costs are non-refundable except in cases of defective or incorrect items.
   

Exchanges
 

• Exchanges for different sizes or colors are handled as returns and repurchases. Please follow the return process and place a new order for the desired item.

• If your item arrives defective or incorrect, please contact us immediately, and we will arrange a replacement at no extra cost.

Damaged or Defective Items

 

• If you receive an item that is damaged or defective, please contact us within 7 days of delivery with photos of the issue.

• We will coordinate a replacement or refund promptly after verifying the defect.

Personalized/customized products, final sale items, or gift cards are non-returnable unless defective or damaged.

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For any questions about your order, returns or refunds, please reach out to our customer support at:
Email: [jonathanangel1215@gmail.com]
 

Thank you for shopping with Analog Active!